Village Level Entrepreneurs (VLEs)
The
VLE is the key to the success of the CSC operations. While content and services
are
important,
it is the VLE's entrepreneurial ability that would ensure CSC sustainability. A
good
VLE
would not be one who has financial muscle only, but somebody who has
entrepreneurial
traits,
strong social commitment as well as respect within the community. The quality
of service
at
the CSCs would be as effective as the quality of VLEs running them. Selection
and proper
training of the VLE therefore would play a vital role in
making the CSC success.
The Village Level Entrepreneur
(VLE) is the first and the foremost part of e Governance Scheme. Vayam selects
its VLE as per selection criteria suggested by Government. Responsibilities of
the VLE
1. Effective Service Delivery:
The VLE will provide all the services to citizens which are provided by CSC and
thus , will act as a service delivery point through which the rural citizen benefits
2. Sales and promotions:- the
VLE will be actively involved in Sales process of the product and services
given to him with his skills and socials relationships
3. Feedback:- it is the
responsibility of the VLE to provide the feedback at regular intervals to the
SCA
4. Relation with government
functionaries :- The VLE shall maintain cordial relationship with Government
and panchayat functionary at the local level
5. The VLE will insure, without
any prejudice, to provide all services to the rural citizens.
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